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Customer Support Availability
Our support team is available 24/7, including weekends and public holidays.
Response Time
We strive to reply to all inquiries within 24 hours.
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If you have already submitted your application, please include the email address, reference number and correctly spelled name used in your submission when contacting us.
ALVA Quest Solutions Inc
Address
ALVA Quest Solutions Inc
150 King St W Suite 200, Toronto, Ontario, Canada
Contact
Phone: +1 (647) 812-9932
Email: [email protected]
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Frequently Asked Questions
A Canada eTA (Electronic Travel Authorization) is a mandatory entry requirement for visa-exempt foreign nationals traveling to Canada by air. It is electronically linked to the traveler’s passport and is required for boarding flights to Canada. Citizens of countries designated by the Government of Canada as visa-exempt must obtain an eTA prior to travel, unless they are entering by land or sea.
Once approved, a Canada eTA remains valid for up to five years from the date of issuance, or until the passport it is linked to expires—whichever comes first. During this period, travelers may enter Canada multiple times without reapplying, provided their travel purpose remains eligible under the eTA program.
While the eTA permits multiple entries over its validity period, each individual visit to Canada is typically authorized for a stay of up to six months. The final decision regarding the length of stay is made by the border services officer upon arrival and may vary based on individual circumstances.
No. The eTA is not a visa. It is a streamlined, pre-screening process for travelers from visa-exempt countries who are flying to Canada. It does not authorize work, study, or long-term residency. Travelers who do not meet eTA eligibility or who intend to stay for extended periods must apply for the appropriate Canadian visa.
Eligible travelers can submit a Canada eTA application online by completing a brief form that includes passport details, travel information, and responses to background questions. A secure payment is required at the time of submission. Most applications are processed within 2 days, though some may require additional documentation or time for review.
Yes. You may apply for an eTA on behalf of another person, such as a family member, dependent, or client. When doing so, it is essential to provide accurate personal information as it appears on the traveler’s passport, and ensure that the applicant consents to the submission.
U.S. citizens do not require an eTA or visa to enter Canada. However, U.S. lawful permanent residents (Green Card holders) do require an eTA when traveling to Canada by air. They must also carry their valid Green Card and passport when boarding their flight.
No. This website is operated by an independent service provider and is not affiliated with or endorsed by the Government of Canada. We provide assistance with the eTA application process, including guidance, document review, and customer support.
Prepared to Submit Your Canada eTA Application?
Visit the simple application below to begin the process